Frequently Asked Questions
What is the minimum age requirement to book?
Our minimum booking age is 24 years old.
What is the cancellation policy?
100% of paid prepayments refundable when canceled 60 days before arrival or earlier. 50% of paid prepayments refundable when canceled 30 days before arrival or earlier. 0% refundable if cancelled after.
What is required to book?
Deposit of 50% and a signed rental agreement. We do require you to provide a working credit card on file that has a minimum of $1500 credit available in the event of damages. A $250 refundable deposit is required in the event of damage.
What are your use restrictions?
Property is not to be used for parties in or around the rental property, or in any common areas or facilities, or for gatherings beyond the registered number of guests. Primary Tenant must be at least 24 years old. Agent may require proof of Primary Tenants’ age as demonstrated by a valid driver’s license, passport or other government-issued photo identification. If Agent discovers that the Primary Tenant fails to meet this minimum age requirement, Agent may immediately evict all Tenants and the guests of any Tenant, and all payments made by any Primary Tenant will be immediately forfeited. The person(s) booking and agreeing to the contract must be present during the rental period.
Do you allow Pets?
Currently only dogs under 50 pounds are allowed at SeaDream Gulf Shores House. All other properties are not pet friendly unless it is a certified service dog. You must tell us ahead of time if you are bringing a service dog.
What payment options are available ?
We accept Venmo, online bank transfer through our invoicing software and credit cards. Credit cards doe inquire a 3.5% service fee.
Do you charge a pet fee?
We do charge a $350 nonrefundable pet fee for properties that allow pets.